PLAY Flight Booking

Planning your trip starts with choosing the right airline and fare. PLAY was an Icelandic low-cost airline that connected Iceland with destinations across Europe and North America through its hub at Keflavík International Airport.

Important: PLAY has permanently ceased operations. The airline stopped all scheduled flights, and new bookings are no longer available. Passengers with existing reservations should not travel to the airport and should instead follow the airline’s guidance regarding refunds or alternative arrangements.

If you need assistance finding alternative flights or understanding your travel options, our travel support team is available at +1 833-778-6717.

About PLAY

Before ceasing operations, PLAY served destinations across:

• Iceland
• United Kingdom
• France
• Germany
• Spain
• Denmark
• Netherlands
• Portugal
• United States
• Canada

The airline operated a fleet of Airbus A320neo and Airbus A321neo aircraft and specialized in affordable transatlantic connections via Iceland.

Can You Book a PLAY Flight?

No. Since PLAY has ceased operations, new flight bookings are no longer available. All scheduled flights have been cancelled.

What If You Already Have a Booking?

Passengers with existing PLAY reservations should:

• Check the latest information from PLAY regarding their booking.
• Arrange alternative travel if necessary.
• Contact their travel agency if the ticket was booked through a third party.
• Contact their credit card provider regarding possible refund protection if the ticket was purchased directly with a credit card, where applicable.

Former Fare Options

Before operations ended, PLAY offered several fare types.

PLAY Basic

The airline’s lowest-priced fare included:

• One personal item
• Optional baggage
• Optional seat selection

PLAY Value

Included additional travel benefits such as:

• Cabin baggage
• Checked baggage
• Seat selection

PLAY Flex

Designed for travelers who needed greater flexibility, including eligible flight changes under the applicable fare rules.

Cabin Classes

Economy Class

PLAY operated an all-Economy fleet offering:

• Comfortable seating
• Optional onboard food and beverages
• Seat selection
• Travel extras

There were no Premium Economy or Business Class cabins.

Previously Available Travel Extras

Passengers were able to purchase optional services including:

• Seat selection
• Cabin baggage
• Checked baggage
• Priority boarding
• Travel insurance
• Flex fare options

These services depended on the fare purchased before the airline ceased operations.

Existing Booking Management

Passengers with existing bookings should consult PLAY’s published guidance regarding:

• Flight cancellations
• Refund eligibility
• Alternative travel arrangements
• Credit card or package holiday protections where applicable

Need Help with a PLAY Booking?

Our travel specialists can assist with:

• Existing reservation guidance
• Alternative flight options
• Refund information
• Travel planning assistance
• General travel questions

Call +1 833-778-6717 for expert travel support.

Frequently Asked Questions

Can I book a new PLAY flight?

No. PLAY has permanently ceased operations and is no longer accepting new flight bookings.

What happens to my existing PLAY booking?

If you already have a booking, you should follow the airline’s published guidance regarding refunds or alternative travel arrangements and contact your booking provider if you purchased through a travel agency.

Can I request a refund?

Eligible passengers may have refund options depending on how the ticket was purchased, including possible credit card protections or package holiday protections where applicable.

What cabin class did PLAY offer?

PLAY operated an all-Economy Class fleet with optional travel extras and fare bundles.

Who should I contact regarding my PLAY reservation?

If you booked directly with PLAY, follow the airline’s published instructions regarding refunds and passenger rights. If you booked through a travel agency or online travel provider, contact that company first for assistance.